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Datgel can provide gINT Technical Support to Asia-Pacific clients as part of
gINT’s normal client support agreements.
Before contacting us please first try the following:
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Install the latest gINT Update by either using the command Help > Check for gINT
Update, or downloading and installing the update file from
http://www.gintsoftware.com/support_updates_v8.html
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Repair and compact the library and project file using UTILITIES > Repair/Compact
Databases
A three pronged support regime is in place:
- Basic – Free to all gINT users regardless of version. Support provided to keep gINT
running, installation and licensing.
- Enhanced – Annual subscription fees apply. In addition to Basic support, enhanced
support provides explanations of how to use gINT.
- VIP – Annual subscription fees apply. 1 year free with new primary license purchases. Incorporates automatic
version upgrades and enhanced technical support.
Please contact us
for assistance.
gINT Software License Activations
Datgel can not activate gINT licenses. For license activations please contact gINT
Software by email activate@gintsoftware.com or call +1 707 838
1271.
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